Terms & Conditions

Welcome to Mama Grocery! By accessing and using our services, you agree to the following terms and conditions:

  1. Products and Pricing
    All products are subject to availability. Prices may vary, and we reserve the right to change prices without prior notice. We make every effort to ensure product descriptions and images are accurate, but we cannot guarantee they will always be completely accurate or up to date.
  2. Order Processing
    Once your order is placed, we will process it promptly. However, we cannot guarantee immediate availability or delivery of all items. If any item is out of stock, we will notify you and offer a substitution or refund.
  3. Payment
    Payments are securely processed via the available payment methods. You agree to provide accurate payment information for any purchases made through our platform. Mama Grocery is not responsible for any issues related to third-party payment services.
  4. Shipping and Delivery
    We strive to deliver orders on time but cannot be held liable for delays caused by unforeseen circumstances, including but not limited to weather, natural disasters, or courier issues. Shipping fees are calculated at checkout.
  5. Returns and Refunds
    We accept returns within 3 days of delivery for damaged or incorrect items. Please contact our customer service team for instructions. Refunds will be issued to the original payment method.
  6. Account Responsibility
    If you create an account with Mama Grocery, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. You must notify us immediately of any unauthorized use of your account.
  7. Privacy Policy
    We respect your privacy. Any personal information collected will be used in accordance with our Privacy Policy to enhance your shopping experience and for order fulfillment.
  8. Changes to Terms
    Mama Grocery reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on our website, and by continuing to use our services, you accept the updated terms.
  9. Limitation of Liability
    Mama Grocery is not liable for any direct, indirect, or consequential damages arising from the use of our services or products.
  10. Governing Law
    These Terms & Conditions are governed by the laws of United State, and any disputes will be resolved in the courts of Texas Court.

By using Mama Grocery, you agree to abide by these terms. Thank you for shopping with us!