Privacy Policy of Mama Grocery

At Mama Grocery, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

By using Mama Grocery, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you create an account, place an order, or interact with our services. This includes:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit card details or other payment methods, processed securely through third-party payment processors.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and page views.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and track your preferences on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
  • Communication: To send order updates, promotional offers, and other important information.
  • Personalization: To tailor the website experience to your preferences and improve product recommendations.
  • Security: To monitor for fraudulent activity and ensure the security of your transactions.
  • Marketing: With your consent, we may send promotional emails or SMS about new products, sales, and updates. You can opt-out at any time.

3. How We Protect Your Information

Mama Grocery takes your privacy seriously and uses a variety of security measures to protect your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data such as payment information.
  • Access Control: We limit access to personal data to authorized employees and third parties who need it to fulfill orders or provide services.
  • Third-Party Security: We work with trusted third-party payment processors who use industry-standard security protocols to protect your financial data.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

  • Service Providers: We may share your data with trusted third-party vendors who help us process orders, payments, and shipments.
  • Legal Requirements: We may disclose your information to comply with legal obligations or respond to subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

  • Access and Update: You can access and update your personal information by logging into your account.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the unsubscribe link in emails or adjusting your preferences in your account settings.
  • Request Deletion: You may request the deletion of your personal data by contacting our customer support team. We may retain certain information for legal or business purposes.

7. Children’s Privacy

Mama Grocery does not knowingly collect personal information from individuals under the age of 13. If you believe we have unintentionally collected data from a child, please contact us to have it removed.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. By continuing to use our services, you accept the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Mama Grocery
Email: info@mamagrocery.online
Phone: +18882299972
Address: 1 Courtney Pl, Big Spring, TX, 79720

Thank you for trusting Mama Grocery with your personal information. We are dedicated to providing you with a safe and enjoyable shopping experience!